Privacy Policy

Effective Date: 02/26/25
VolCal LLC
Website: www.volcal.io
Support Email: support@volcal.io
Phone: 858.206.0858

1. Introduction

VolCal LLC ("VolCal," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains:

  • What information we collect
  • How we use that information
  • How we may share that information
  • How we protect your information
  • Your choices regarding your personal information

By using VolCal.io, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that helps us provide and improve our Volume Calculator SaaS application. The data we collect may include:

A. Information You Provide to Us

  • Account Information: Name, email, phone number, business details (if applicable).
  • Billing Information: If you purchase a subscription, we collect payment details via a secure third-party processor.
  • Customer Support: Information provided when contacting support.

B. Information We Collect Automatically

  • Usage Data: We collect information about how you use our services (e.g., logins, feature interactions).
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Cookies & Tracking Technologies: We use cookies and analytics tools to enhance your experience.

3. How We Use Your Information

We use collected information to:

  • Provide and operate the VolCal SaaS platform
  • Improve our services based on user feedback
  • Communicate with you about updates, promotions, and support inquiries
  • Secure our platform and detect potential security threats
  • Comply with legal obligations

We may also send marketing emails, but you can opt out at any time.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share data with:

  • Service Providers: Third-party companies assisting in areas like payment processing, hosting, and analytics.
  • Legal Compliance: We may share information when required by law, government requests, or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity.

Any third party we work with is required to maintain the confidentiality and security of your information.

5. Data Security

We use industry-standard security measures, including SSL encryption, access controls, and secure payment processing. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

If you believe your account has been compromised, contact us immediately at support@volcal.io.

6. Your Choices & Rights

You have control over your personal data. You may:

  • Access, update, or delete your account information
  • Opt out of marketing communications by clicking "unsubscribe" in emails
  • Request data deletion by contacting us at support@volcal.io

Some data may be retained for compliance, security, or legitimate business purposes.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Always review their policies before providing personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of VolCal.io after an update signifies your acceptance.

9. Contact Information

For any questions about this Privacy Policy, you can reach us at:

Email: support@volcal.io
Phone: 858.206.0858